100ph Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") is issued by 100ph, a PAGCOR-licensed online gaming platform operating the website accessible at 100ph.cam ("the Platform"). It governs how 100ph collects, processes, stores, and protects personal information provided by or about registered players, visitors, and users of the Platform ("you" or "User").

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It also takes into account applicable PAGCOR regulatory requirements for licensed online gaming operators in the Philippines.

By creating an account on 100ph, accessing the Platform, or using any of our games or services — including slots, bingo, live dealer, and other gaming products — you acknowledge that you have read, understood, and agreed to the terms of this Policy. If you do not agree, you should refrain from using the Platform.

100ph collects personal information through several channels during the course of your use of the Platform. The categories of information we collect include:

2.1 Registration and Identity Information

When you create a 100ph account, we collect your full legal name, date of birth, nationality, residential address, valid government-issued ID details, email address, and mobile phone number. This information is required for identity verification (KYC) under PAGCOR regulations and cannot be waived.

2.2 Financial and Payment Information

To process deposits and withdrawals, 100ph collects payment method details including GCash mobile numbers, PayMaya account identifiers, and bank account information (for BPI, BDO, and Metrobank transfers). Full payment credentials such as card numbers are processed directly by our licensed payment processors and are not stored on 100ph servers.

2.3 Gaming Activity Data

We record your gaming history, including game sessions played, wager amounts, wins, losses, bonus activations, and responsible gaming limit settings. This data is used for account management, player protection monitoring, regulatory reporting, and the improvement of our gaming services.

2.4 Technical and Device Data

When you access 100ph from any device, we automatically collect technical data including your IP address, device type, operating system, browser type and version, session timestamps, and pages visited within the Platform. This information is used for security monitoring, fraud prevention, and service optimization.

2.5 Communications Data

Any communications you send to our support team — through live chat, email, or the Platform's messaging system — are recorded and retained for quality assurance, dispute resolution, and regulatory compliance purposes.

2.6 Voluntarily Submitted Information

Information you choose to submit through surveys, feedback forms, or promotional activities on the 100ph Platform is also collected and processed in accordance with this Policy.

100ph uses your personal information for the following specific purposes:

• Account creation and management — establishing your player account, verifying your identity, and maintaining your account in accordance with PAGCOR licensing requirements.
• Processing transactions — handling deposits, withdrawals, bonus credits, and all financial activity associated with your 100ph wallet.
• Regulatory compliance — fulfilling obligations under PAGCOR regulations, RA 10173, Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Fraud prevention and security — detecting, investigating, and preventing unauthorized access, fraudulent activity, cheating, and other security threats to the Platform.
• Responsible gaming — monitoring player activity for signs of problem gambling, enforcing self-exclusion requests, and fulfilling obligations under PAGCOR's responsible gaming guidelines.
• Customer support — responding to your inquiries, resolving disputes, and providing technical assistance with your account or gameplay.
• Platform improvement — analyzing aggregated usage data to improve game performance, Platform stability, and the overall player experience.
• Marketing communications — sending promotional offers, game announcements, and relevant updates, subject to your consent and communication preferences.
• Legal claims — establishing, exercising, or defending legal claims involving 100ph or any of its players.

100ph will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent, except where otherwise permitted or required by Philippine law.

Under the Philippine Data Privacy Act of 2012, 100ph processes your personal information on the following legal grounds:

• Contractual necessity — processing required to fulfill our obligations under the 100ph Terms and Conditions, which constitute the contract between you and the Platform upon registration.
• Legal obligation — processing required to comply with PAGCOR licensing conditions, RA 10173, AMLA, and other applicable Philippine legislation.
• Legitimate interests — processing necessary for fraud prevention, network security, and improving the safety and fairness of the Platform, where these interests are not overridden by your fundamental rights.
• Consent — processing for marketing communications and non-essential cookies, where your prior and freely given consent has been obtained. You may withdraw consent at any time without penalty to your account access.

100ph does not sell, trade, or rent your personal data to third parties. However, we may share your information with the following categories of recipients where legally permitted and necessary:

• PAGCOR and Philippine regulatory authorities — as required by law or licensing conditions, including mandatory reporting of suspicious transactions under AMLA.
• Licensed payment processors — GCash, PayMaya, and accredited banking partners (BPI, BDO, Metrobank) receive only the transaction data necessary to process your deposits and withdrawals.
• KYC and identity verification providers — accredited third-party services used to validate government-issued identification documents as required by PAGCOR.
• Fraud prevention and AML screening services — licensed providers that help 100ph detect and prevent money laundering, fraudulent accounts, and security breaches.
• Legal and professional advisers — lawyers, auditors, and compliance professionals engaged by 100ph, under obligations of professional confidentiality.
• Law enforcement authorities — where required by valid court order, subpoena, or other lawful legal process issued by competent Philippine authorities.

100ph uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. We use the following categories of cookies:

• Strictly necessary cookies — required for basic Platform functionality such as maintaining your login session and remembering your language and currency preferences. These cannot be disabled without affecting Platform use.
• Performance and analytics cookies — collect anonymized information about how players use 100ph (pages visited, time on site, errors encountered) to help us improve the Platform experience. No personally identifiable information is collected through these cookies.
• Functional cookies — remember preferences you have set on the Platform such as game display settings and responsible gaming limit configurations.
• Marketing cookies — used only with your consent, these cookies allow 100ph to show you relevant promotional content within the Platform based on your gaming interests. They are not used to display advertising on third-party websites.

You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the core features of the 100ph Platform.

100ph retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:

• Account and identity records — retained for the duration of the account relationship and for a minimum of five (5) years after account closure, in compliance with PAGCOR licensing conditions and AMLA requirements.
• Financial transaction records — retained for a minimum of five (5) years from the date of the transaction, consistent with Philippine financial record-keeping requirements.
• Gaming activity logs — retained for three (3) years from the date of each gaming session for operational and responsible gaming monitoring purposes.
• Support and communications records — retained for two (2) years from the date of the communication for quality assurance and dispute resolution purposes.
• Marketing consent records — retained for as long as you maintain an active 100ph account or until you withdraw consent, whichever is earlier.

Following the expiration of applicable retention periods, your personal data will be securely deleted or anonymized such that it can no longer be associated with your identity.

As a data subject under the Philippine Data Privacy Act of 2012, you are entitled to the following rights with respect to your personal information held by 100ph. To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 30 calendar days.

100ph implements a multi-layered security framework to protect your personal and financial data from unauthorized access, disclosure, alteration, or destruction. Our technical and organizational security measures include:

• TLS/SSL encryption for all data transmitted between your device and 100ph servers.
• AES-256 encryption for sensitive data at rest, including identity documents and payment records.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• 24/7 automated intrusion detection and security monitoring systems.
• Regular third-party security audits and penetration testing of the Platform infrastructure.
• Two-factor authentication (2FA) available and recommended for all registered 100ph player accounts.
• Incident response procedures aligned with NPC notification requirements in the event of a personal data breach.

While 100ph employs all reasonable and industry-standard security measures, no digital system can guarantee absolute security. In the event of a personal data breach that poses a real risk to data subjects, 100ph will notify affected players and the National Privacy Commission within 72 hours of discovery, as required by NPC Circular No. 16-03.

100ph is an online real-money gaming platform regulated by PAGCOR. Participation in real-money gaming is strictly restricted to individuals who are 21 years of age or older, as required under Philippine gaming law. The Platform is not directed at, and does not knowingly collect personal data from, individuals below the age of 21.

100ph employs mandatory age and identity verification at the account registration stage. Any account where the registered player cannot provide valid proof of age meeting the 21+ requirement will be immediately suspended, any balances refunded to the funding source, and all associated personal data deleted or anonymized in accordance with this Policy.

If a parent or guardian believes that a minor has accessed or registered on 100ph, they should contact us immediately at [email protected] with details. 100ph will investigate and take immediate remedial action.

100ph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, PAGCOR regulatory requirements, or Platform services. Any material changes will be communicated to registered players through:

• A prominent notice on the 100ph Platform or login page;
• An email notification to the registered email address on your account; or
• An in-platform notification visible upon your next login session.

The "Last Updated" date at the top of this Policy will reflect the most recent revision. We encourage you to review this Policy periodically. Your continued use of the 100ph Platform following notification of material changes constitutes your acceptance of the revised Policy. If you do not agree with the updated terms, you should close your account and cease using the Platform.

100ph has appointed a Data Privacy Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Policy. If you have any questions, concerns, or requests relating to your personal data, or if you wish to exercise any of your data subject rights, please contact us through the following channel:

For complaints that remain unresolved after contacting 100ph, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.

This Privacy Policy is governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.